Terms & Conditions

Last Updated: September 29, 2024

At Neuralk-AI SAS ("we", "our", "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you visit our website, interact with our services, or engage with us in any other way.

By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and other contact details you provide.
Usage Data: Information about how you interact with our website, including IP address, browser type, and pages viewed.
Cookies: We use cookies and similar technologies to enhance your experience on our website. Please refer to our Cookie Policy for more details.

Consent

We only collect personal data with your explicit consent. You have the right to withdraw your consent at any time by contacting us or adjusting your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Improve Our Services: Understanding how users interact with our website helps us improve its functionality and user experience.
To Communicate with You: We may use your contact details to respond to your inquiries, provide information about our services, or send you updates.
To Comply with Legal Obligations: We may process your data to comply with applicable laws and regulations.

Marketing

We will not use your personal data for marketing purposes without your explicit consent. You can opt out of marketing communications at any time.

3. Data Sharing

We do not share your personal data with third parties except in the following cases:

Service Providers: We may engage trusted third-party providers to perform services on our behalf, such as hosting, analytics, or customer support. These providers have access to your personal data only as necessary to perform their functions and are required to maintain its confidentiality.
Legal Requirements: We may disclose your personal data if required by law or in response to valid requests from governmental authorities.

We do not sell or rent your personal data to any third parties.

4. International Data Transfers

Your personal data may be transferred to and processed in countries other than your own. We will ensure that any such transfers comply with applicable data protection laws and include appropriate safeguards, such as Standard Contractual Clauses or equivalent measures.

5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. The retention period may vary depending on the type of data and the specific use case.

6. Your Rights

You have the following rights concerning your personal data:

Right of Access: You can request access to the personal data we hold about you.
Right to Rectification: You can request that we correct or update inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data in certain circumstances.
Right to Object: You can object to the processing of your personal data based on legitimate interests.
Right to Withdraw Consent: You can withdraw your consent at any time, and we will stop processing your data unless there is a legal obligation to do so.

To exercise these rights, please contact us at: contact@neuralk-ai.com

7. Data Security

We take reasonable precautions to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure access controls, and regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve the functionality of our website, analyze usage trends, and personalize content. For more details on our use of cookies, please visit our Cookie Policy.

You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or relevant legal requirements. The updated version will be posted on this page, with the "Last Updated" date revised accordingly.

We encourage you to review this policy periodically for any changes. Your continued use of our website and services following any updates indicates your acceptance of the revised terms.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

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Neuralk-AI SAS

50 rue Molitor, 75016 Paris

Email: contact@neuralk-ai.com